Hello Sarnold,
Unfortunately, we cannot troubleshoot "bugs" over a forum topic (Forum Policy). Have you investigated this behavior with our customer support team?
We have a well-trained team ready to assist our customers in investigating possible bugs, and support can also let you know if this is a known issue. If it wasn't known, the case will be escalated to our RnD Team for fixing.
Please share the case number after you have contacted our support team.
Thank you,
Fabian
Unfortunately, we cannot troubleshoot "bugs" over a forum topic (Forum Policy). Have you investigated this behavior with our customer support team?
We have a well-trained team ready to assist our customers in investigating possible bugs, and support can also let you know if this is a known issue. If it wasn't known, the case will be escalated to our RnD Team for fixing.
Please share the case number after you have contacted our support team.
Thank you,
Fabian
Statistics: Posted by Mildur — Jul 15, 2025 7:56 am






