We have a new installation:
- Hyper-V server 2025 standalone
- VM are windows 2025
- Windows 2025 Domains
After installing the VBR 13 configured Hyper-v Backup jobs and the production checkpoint fails.
We noticed that before running the backup the server vmicvss on the client VM was running after it does not and it fails to start
from inside the VMs
PS C:\WINDOWS\system32> Get-Service -Name vm*
Status Name DisplayName
------ ---- -----------
Running vmicguestinterface Hyper-V Guest Service Interface
Running vmicheartbeat Hyper-V Heartbeat Service
Running vmickvpexchange Hyper-V Data Exchange Service
Running vmicrdv Hyper-V Remote Desktop Virtualizati...
Running vmicshutdown Hyper-V Guest Shutdown Service
Running vmictimesync Hyper-V Time Synchronization Service
Stopped vmicvmsession Hyper-V PowerShell Direct Service
Stopped vmicvss Hyper-V Volume Shadow Copy Requestor
C:\Windows\System32>sc qc vmicvss
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: vmicvss
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k VeeamHvVssGroupstemNetworkRestrictedRedirectionGuard -p
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Hyper-V Volume Shadow Copy Requestor
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem
C:\Windows\System32>
C:\Windows\System32>sc start vmicvss
[SC] StartService FAILED 1053:
The service did not respond to the start or control request in a timely fashion.
From the Hyper-v host
PS C:\Users\Administrator> Get-VMIntegrationService -VMname TESTVM
VMName Name Enabled PrimaryStatusDescription SecondaryStatusDescription
------ ---- ------- ------------------------ --------------------------
TESTVM Guest Service Interface True OK
TESTVM Heartbeat True OK
TESTVM Key-Value Pair Exchange True OK
TESTVM Shutdown True OK
TESTVM Time Synchronization True OK
TESTVM VSS True Lost Communication
We opened the ticket 08093928
- Hyper-V server 2025 standalone
- VM are windows 2025
- Windows 2025 Domains
After installing the VBR 13 configured Hyper-v Backup jobs and the production checkpoint fails.
We noticed that before running the backup the server vmicvss on the client VM was running after it does not and it fails to start
from inside the VMs
PS C:\WINDOWS\system32> Get-Service -Name vm*
Status Name DisplayName
------ ---- -----------
Running vmicguestinterface Hyper-V Guest Service Interface
Running vmicheartbeat Hyper-V Heartbeat Service
Running vmickvpexchange Hyper-V Data Exchange Service
Running vmicrdv Hyper-V Remote Desktop Virtualizati...
Running vmicshutdown Hyper-V Guest Shutdown Service
Running vmictimesync Hyper-V Time Synchronization Service
Stopped vmicvmsession Hyper-V PowerShell Direct Service
Stopped vmicvss Hyper-V Volume Shadow Copy Requestor
C:\Windows\System32>sc qc vmicvss
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: vmicvss
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k VeeamHvVssGroupstemNetworkRestrictedRedirectionGuard -p
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Hyper-V Volume Shadow Copy Requestor
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem
C:\Windows\System32>
C:\Windows\System32>sc start vmicvss
[SC] StartService FAILED 1053:
The service did not respond to the start or control request in a timely fashion.
From the Hyper-v host
PS C:\Users\Administrator> Get-VMIntegrationService -VMname TESTVM
VMName Name Enabled PrimaryStatusDescription SecondaryStatusDescription
------ ---- ------- ------------------------ --------------------------
TESTVM Guest Service Interface True OK
TESTVM Heartbeat True OK
TESTVM Key-Value Pair Exchange True OK
TESTVM Shutdown True OK
TESTVM Time Synchronization True OK
TESTVM VSS True Lost Communication
We opened the ticket 08093928
Statistics: Posted by sc211166 — May 15, 2026 10:18 am
