Thanks for sharing the case number. Regrettably, Free Edition cases are handled on a "best-effort" basis, so regrettably looks like there weren't additional resources to process free cases.
If you have an active support contract, it would be best to open a case with that contract. As for the issue, regrettably we won't be able to troubleshoot over the forums here, and not aware of any known issues at the moment regarding this functionality.
If you have an active support contract, it would be best to open a case with that contract. As for the issue, regrettably we won't be able to troubleshoot over the forums here, and not aware of any known issues at the moment regarding this functionality.
Statistics: Posted by david.domask — Apr 30, 2026 10:25 am








