Hi hkj85, welcome to the forums.
Thank you for sharing the case number and sorry to hear about the challenges. Please wait for Veeam Support on this case, as the error can unfortunately have many causes and will require review of the debug logs in order to better offer troubleshooting.
I see that the case was opened as a Free case, meaning support is provided on a "best-effort" basis. If you have a paid license with an active support contract, I advise opening the case as licensed case. If you are unable to open cases with your active license, please see KB2211 and ensure you're set as a Case Administrator.
Thank you for sharing the case number and sorry to hear about the challenges. Please wait for Veeam Support on this case, as the error can unfortunately have many causes and will require review of the debug logs in order to better offer troubleshooting.
I see that the case was opened as a Free case, meaning support is provided on a "best-effort" basis. If you have a paid license with an active support contract, I advise opening the case as licensed case. If you are unable to open cases with your active license, please see KB2211 and ensure you're set as a Case Administrator.
Statistics: Posted by david.domask — Apr 28, 2026 8:39 am
