Madalina is a community manager, she has nothing to deal with licensing so her responses in that regard are not necessarily authoritative.
Also, nobody says there couldn't not be a bug in certain scenarios. If you are personally experiencing it, PM me your "old" license that has already expired and the exact time of your attempt to get a new one (within last 24 hours). I will then ask the responsible department to look up your attempt in the server logs and see what went wrong and why the system sends the already expired license.
By all means it sounds like a bug in some corner case because the licence is actually being sent, but it is already expired which makes sending it completely pointless. The standard workflow in case of restrictions is to display a message explaining why you are not eligible for something. But since backend does send a licence, this can only mean it erroneously "thinks" that it is still valid.
Also, nobody says there couldn't not be a bug in certain scenarios. If you are personally experiencing it, PM me your "old" license that has already expired and the exact time of your attempt to get a new one (within last 24 hours). I will then ask the responsible department to look up your attempt in the server logs and see what went wrong and why the system sends the already expired license.
By all means it sounds like a bug in some corner case because the licence is actually being sent, but it is already expired which makes sending it completely pointless. The standard workflow in case of restrictions is to display a message explaining why you are not eligible for something. But since backend does send a licence, this can only mean it erroneously "thinks" that it is still valid.
Statistics: Posted by Gostev — Oct 14, 2025 10:45 pm
