Hi Claus
Instructions for configuring registry keys in VSA can be found in KB4779.
Please open a support case so our customer support team can review the log files and confirm whether this is a bug or expected behavior. Don’t forget to share the case number with us.
Best,
Fabian
Instructions for configuring registry keys in VSA can be found in KB4779.
Did you enable the "Perform signature-based scan when malware event appears" option?Now v13 is quite annoyingly trying to scan that particular backups over and over again.
This could be a bug, as there should not be any rescan during backup file evacuation.I am currently evacuating the Extent with the backups containing the PST files to another (new) Extent.
VSA is now spamming me with "Failed Scan Specific Backup" messages all 10 minutes or so as trying to scan the data residing on the Extent in maintenance mode.
Please open a support case so our customer support team can review the log files and confirm whether this is a bug or expected behavior. Don’t forget to share the case number with us.
Best,
Fabian
Statistics: Posted by Mildur — Oct 14, 2025 6:45 am






