Is it possible for me as a Veeam Platinum Partner open this type of cases? When chosing Technical product support it shows me Evaluation Product, it is ok to open this way ?Yeah that won't work, this is for the web site related queries so these cases do not go into the product support system in principle.
The form even specifically explains this with a hint in red font that appears when you select "General inquiry".
You should reopen the case using the top/default option "Technical product support"
thanks
Statistics: Posted by pmfna — Sep 30, 2025 3:00 pm
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