Hi,
Primarily syslogs or logs within /var/log
This is for an existing case 07818922 where in we have observed twice that the appliance cannot connect with the Azure storage account (backup repository). The only way to resolve this is by rebooting the appliance.
The support engineer points this to DNS setting, which I don't believe is true as every other option fails to get the backup to run and the only solution we have observed is to reboot the appliance.
In such cases, if there is an option to collect generic syslogs, it will help us debug.
Primarily syslogs or logs within /var/log
This is for an existing case 07818922 where in we have observed twice that the appliance cannot connect with the Azure storage account (backup repository). The only way to resolve this is by rebooting the appliance.
The support engineer points this to DNS setting, which I don't believe is true as every other option fails to get the backup to run and the only solution we have observed is to reboot the appliance.
In such cases, if there is an option to collect generic syslogs, it will help us debug.
Statistics: Posted by sumeet — Sep 24, 2025 12:54 am
