The KB has been updated with information on unlocking users and resetting user passwords.
We are currently working with the Technical Writing team to prepare step-by-step MFA reset instructions for Host Admin and Security Officer accounts, which will be published in the Help Center soon — stay tuned!
For MFA resets via LiveOS mage, we strongly recommend opening a support case first to avoid possible misconfigurations.
We are currently working with the Technical Writing team to prepare step-by-step MFA reset instructions for Host Admin and Security Officer accounts, which will be published in the Help Center soon — stay tuned!
For MFA resets via LiveOS mage, we strongly recommend opening a support case first to avoid possible misconfigurations.
Statistics: Posted by Dima P. — Sep 17, 2025 8:19 pm






