Hello,
I don't think we can effectively troubleshoot this issue through forum posts, as it does not appear to be a well-known problem or something that can be quickly resolved. I believe it would be best to let our support team handle it. Since the error code is returned by the storage in response to our attempt to create a file, it's likely that the storage vendor's support team will also need to be involved. However, I will leave the decision on the best troubleshooting strategy to our engineers.
Additionally, you may want to try rebooting the Gateway server, rather than the Mount server.
Thanks!
I don't think we can effectively troubleshoot this issue through forum posts, as it does not appear to be a well-known problem or something that can be quickly resolved. I believe it would be best to let our support team handle it. Since the error code is returned by the storage in response to our attempt to create a file, it's likely that the storage vendor's support team will also need to be involved. However, I will leave the decision on the best troubleshooting strategy to our engineers.
Additionally, you may want to try rebooting the Gateway server, rather than the Mount server.
Thanks!
Statistics: Posted by PetrM — Sep 08, 2025 9:55 pm
