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Veeam Backup for Microsoft 365 • Veeam 365 8.1 Failed to process site unknown user

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Hello,

I am curious about any hint in the right direction...
Last Friday I upgraded Veeam Backup for Microsoft 365 from 7.1.0.2031 to 8.1.1.159
Since then the Veeam Sharepoint backup seems to have discovered a personal site os a user that seem to have left the company for years.

Failed to process site: https://company-my.sharepoint.com/perso ... rosoft_com. Failed to resolve personal site owner. The user may not have a valid Microsoft 365 license with a SharePoint plan enabled.. Object reference not set to an instance of an object on server. The object is associated with property Author.

I am unable to find that user in Azure or onprem Active Directory. I would have to contact human resources to find out when she left the company years ago.
In an old check file from 2017 of mine I found the samaccountname, it once existed.

The only hint I have is that when I start the Veeam 365 console, since Friday I get the message:
Backing up Teams channel messages now requires paid APIs. To continue protecting Teams message data, activate access to the Microsoft Graph Teams Export APIs. For more details, see KB4322.
I solved several other backup job rights issues I hope, haven't looked into this one. I don't know if the Sharepoint backup job warning is related to "protecting Teams message data".

The bottom line is that I want to ged rid of this warning since I hyave to open the job details every day to find out that the warning is about t6his non-existing user.

Kind regards,
Han

Statistics: Posted by Beheer — Jun 30, 2025 12:13 pm



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