Hello,
During the rescan, VBR will not upgrade (or install) the agent; there will be a message that "Backup agent upgrade is not supported: no-snap agent detected.", as described here.
Here is a screenshot example from VBR 12.3.1:
![Image]()
I would recommend upgrading VBR and the agent to the latest versions.
During the rescan, VBR will not upgrade (or install) the agent; there will be a message that "Backup agent upgrade is not supported: no-snap agent detected.", as described here.
Here is a screenshot example from VBR 12.3.1:
I would recommend upgrading VBR and the agent to the latest versions.
Statistics: Posted by rovshan.pashayev — May 23, 2025 1:50 pm
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