Hi fp_jm15, welcome to the forums.
Thank you for your request and for sharing the case number.
In this particular case, the issue is a limitation with regards to backing up and restoring VMs on vvol datastores. In short, right now Instant Recovery (and by extension SureBackup) will not be possible due to limitations surrounding vvol.
I see Support had provided some workarounds, so for the time being please use those for the recoveries. (From the case, I see this is about Veeam Recovery Orchestrator, and the suggestion was to disable instant-recovery for the Recovery Locations and do entire VM restores instead)
Thank you for your request and for sharing the case number.
In this particular case, the issue is a limitation with regards to backing up and restoring VMs on vvol datastores. In short, right now Instant Recovery (and by extension SureBackup) will not be possible due to limitations surrounding vvol.
I see Support had provided some workarounds, so for the time being please use those for the recoveries. (From the case, I see this is about Veeam Recovery Orchestrator, and the suggestion was to disable instant-recovery for the Recovery Locations and do entire VM restores instead)
Statistics: Posted by david.domask — May 21, 2025 8:14 am
