Hi Sascha
Welcome to the forum.
Let me first say, your data is not lost. Metadata is also immutable.
Your immutable backup data (+metadata) is not lost after such an attack.
You can reconnect to the bucket by removing two specific deletion markers in the bucket (tested in my lab). By removing deletion markers, the immutable object will be „active“ again and our product can read it.
Your system engineer at Veeam has reported this situation to us already and I‘m in contact with QA about the official procedure to get back access to the data on the bucket.
I will contact your support engineer after I have an official answer from QA. And I will also update this topic.
Best,
Fabian
Welcome to the forum.
Let me first say, your data is not lost. Metadata is also immutable.
Your immutable backup data (+metadata) is not lost after such an attack.
You can reconnect to the bucket by removing two specific deletion markers in the bucket (tested in my lab). By removing deletion markers, the immutable object will be „active“ again and our product can read it.
Your system engineer at Veeam has reported this situation to us already and I‘m in contact with QA about the official procedure to get back access to the data on the bucket.
I will contact your support engineer after I have an official answer from QA. And I will also update this topic.
Best,
Fabian
Statistics: Posted by Mildur — May 08, 2025 10:18 am
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