Hi David and Welcome to Veeam R&D Forums!
I want to commend you for the clear and detailed description and note that it's a very complex task from a technical standpoint, especially for someone who does not have access to our internal resources, labs, etc. Unfortunately, I cannot recommend applying this workaround in a production environment. We cannot predict what kind of issues we may face, and there is no official support for this procedure. Therefore, we will not be able to fix any problems if something goes wrong after this procedure is executed.
I have worked for many years in the technical support team, and I can't even count how many times I solved different issues by fixing broken links in the configuration database. The most complicated research was always related to manual database entry updates that had no records in the logs or the support case history.
Thanks!
I want to commend you for the clear and detailed description and note that it's a very complex task from a technical standpoint, especially for someone who does not have access to our internal resources, labs, etc. Unfortunately, I cannot recommend applying this workaround in a production environment. We cannot predict what kind of issues we may face, and there is no official support for this procedure. Therefore, we will not be able to fix any problems if something goes wrong after this procedure is executed.
I have worked for many years in the technical support team, and I can't even count how many times I solved different issues by fixing broken links in the configuration database. The most complicated research was always related to manual database entry updates that had no records in the logs or the support case history.
Thanks!
Statistics: Posted by PetrM — Apr 29, 2025 9:11 pm
