Hi Suryanarayanan,
Thank you for sharing the case number and the details, and sorry to hear about the challenges.
I can see the case is already with Advanced Technical Support and they're working to resolve the issue. Based on the last comment from Advanced Support, it looks like an issue was identified with the OS for the VBR server, and a fresh server with VBR re-installed did not show the same behavior, and currently Support is working with you and your team on investigating the behavior on another VBR server showing similar symptoms.
The behavior itself is unexpected and I'm not aware of any known issue at the moment that matches this description, so let's see what Support finds in the logs you and your colleagues recently provided.
Thank you for sharing the case number and the details, and sorry to hear about the challenges.
I can see the case is already with Advanced Technical Support and they're working to resolve the issue. Based on the last comment from Advanced Support, it looks like an issue was identified with the OS for the VBR server, and a fresh server with VBR re-installed did not show the same behavior, and currently Support is working with you and your team on investigating the behavior on another VBR server showing similar symptoms.
The behavior itself is unexpected and I'm not aware of any known issue at the moment that matches this description, so let's see what Support finds in the logs you and your colleagues recently provided.
Statistics: Posted by david.domask — Apr 17, 2025 8:53 am
