PetrM,
I'm not following you on option 1. Can you provide more details on what you mean by "add a vendor repository to the backup infrastructure"? In that case, how would the vendor restore the copy?
The workflow is typically something like this:
1. Software solution that uses a SQL database instance is broken
2. Vendor support asks for a copy of the database
3. We provide a full .bak file (and sometimes differential files) via SFTP site
4. Vendor restores the .bak file on their database servers to troubleshoot and resolve the issue
We would not be restoring directly to the vendor's SQL server.
Justin
I'm not following you on option 1. Can you provide more details on what you mean by "add a vendor repository to the backup infrastructure"? In that case, how would the vendor restore the copy?
The workflow is typically something like this:
1. Software solution that uses a SQL database instance is broken
2. Vendor support asks for a copy of the database
3. We provide a full .bak file (and sometimes differential files) via SFTP site
4. Vendor restores the .bak file on their database servers to troubleshoot and resolve the issue
We would not be restoring directly to the vendor's SQL server.
Justin
Statistics: Posted by JustinIzzard — Apr 10, 2025 3:53 pm
