Hi Dennis,
That doesn't sound quite correct; please open a Support Case and let Support review the situation. Cannot explain why the two events show different usernames (perhaps they use different method to retrieve it), but a Support case is the way to go.
Please share your case number here once created. Thanks!
That doesn't sound quite correct; please open a Support Case and let Support review the situation. Cannot explain why the two events show different usernames (perhaps they use different method to retrieve it), but a Support case is the way to go.
Please share your case number here once created. Thanks!
Statistics: Posted by david.domask — Mar 13, 2025 9:03 am






