Hi There,
Support - Case # 07630883
I am having some trouble backing up a PostgreSQL instance on a Linux VM. Our instances are located in different locations by default, so we use the "/etc/veeam/VeeamPostgreSQLAgent.xml" file to specify the location of our instances.
The backups run fine for almost all instances, but one specific instance fails. The database that fails is 8TB in size. If I remove this 8TB database from the "VeeamPostgreSQLAgent.xml" file, all backups run fine. However, when I include this database in the "VeeamPostgreSQLAgent.xml" file, all PostgreSQL backups fail. We have already validated access to the server, database, and user permissions, and everything is OK.
The VM backup runs fine; only the PostgreSQL backup fails.
Are there any limitations regarding the size of databases and instances for PostgreSQL?
Are there any logs where I can verify the error in more detail?
The error is as follows:
Maybe it's this line, but I'm not exactly sure what it is:
Thanks
Support - Case # 07630883
I am having some trouble backing up a PostgreSQL instance on a Linux VM. Our instances are located in different locations by default, so we use the "/etc/veeam/VeeamPostgreSQLAgent.xml" file to specify the location of our instances.
The backups run fine for almost all instances, but one specific instance fails. The database that fails is 8TB in size. If I remove this 8TB database from the "VeeamPostgreSQLAgent.xml" file, all backups run fine. However, when I include this database in the "VeeamPostgreSQLAgent.xml" file, all PostgreSQL backups fail. We have already validated access to the server, database, and user permissions, and everything is OK.
The VM backup runs fine; only the PostgreSQL backup fails.
Are there any limitations regarding the size of databases and instances for PostgreSQL?
Are there any logs where I can verify the error in more detail?
The error is as follows:
Code:
[11.03.2025 00:07:16.096] <140089003624192> postgres | PostgreSQL configuration file is searched in [/MYFILESYSTEM]. Failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | Searching PostgreSQL configuration files in [/]. Failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | Collecting PostgreSQL root data... Failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | ERR |Failed to execute command: "explore_host".[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |PostgreSQL searching terminated by timeout 30 s.[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:Searching subdirectories in "/MYFILESYSTEM" failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:Searching PostgreSql directories failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:Collecting PostgreSQL root data failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:CExploreHostCommand::Execute failed.[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:CCommandSession::ExploreHost failed for line [<Command><Name>ZXhwbG9yZV9ob3N0</Name><Parameters><ExploreHost /></Parameters></Command>].[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |An exception was thrown from thread [140089003624192].[11.03.2025 00:07:16.096] <140089003624192> postgres | <-: {Message: PostgreSQL searching terminated by timeout 30 s.}[11.03.2025 00:07:16.149] <140089003624192> postgres | ->: Command: {Name: exit, {}}.[11.03.2025 00:07:16.149] <140089003624192> postgres | Program termination has been initiated.[11.03.2025 00:07:16.149] <140089003624192> postgres | <-: {Message: Program is terminating.}[11.03.2025 00:07:16.149] <140089003624192> | Thread finished. Role: 'Application command thread.'.[11.03.2025 00:07:16.149] <140089127847872> pgsqlagen| Application command session has been terminated.[11.03.2025 00:07:16.149] <140089127847872> pgsqlagen| Removing executable [/tmp/VeeamApp_e2b9f860-0308-433b-8928-9d3dd6b354dc].[11.03.2025 00:07:16.149] <140089127847872> pgsqlagen| PostgreSQL agent has been terminated.Code:
[11.03.2025 00:07:16.096] <140089003624192> postgres | >> |--tr:CCommandSession::ExploreHost failed for line [<Command><Name>ZXhwbG9yZV9ob3N0</Name><Parameters><ExploreHost /></Parameters></Command>].Thanks
Statistics: Posted by evandrosp — Mar 12, 2025 12:27 pm
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