Tape • Re: Tape fail (shared memory connection closed) Case # 02154519

Good Morning,
is this issue solved?

I've opened simlar case (Case #07619656 — Backup to tape of a specific full disk backup failed) with similar error:



Good morning,
in my Veeam there are 3 Jobs that perform DISK bakup (reverse incremental backup + 1 new full backup every mounths) of some VMs, and 1 Job that performs TAPE backup of the previous 3 JOBS (put full disk backup on tape)

I get the following error only when I perform TAPE backup of only ONE of the previous 3 JOBS to DISK:

Full backup: Tape fatal error.
Data error (cyclic redundancy check).
Tape write error
--tr:Error code: 0x00000017
--tr:TapeWriter failed to end session
--tr:TapeWriteSession failed to finish session 'Full backup set 21/02/2025 02:09:10'. Skipped arguments: [];
--tr:TapeWriteSession failed to finish session 'Full backup set 21/02/2025 02:09:10', metadata: .
Exception from server: Shared memory connection was closed.
--tr:Failed to write data into shared memory IO device.
--tr:Failed to send positive acknowle

I have already tried to cause the creation of the new full backup to disk, but when I try to back up that full backup to tape, it still fails

I have already tried doing the Job on TAPE excluding the JOB on DISK that was causing the error, and they work correctly

I have already tried doing the Job on TAPE only of the JOB on DISK that was causing the error, and it causes the error



This is very serious because it is preventing me from running the Job on tape that is essential for me to maintain a retention policy

Statistics: Posted by GianlucaIT — Feb 28, 2025 11:37 am

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