Just giving an update to this.
We did the manual removal and re-creation of the proxy appliance and it ended up failing in the same place, right at the end:
>Failed to synchronize jobs: Infrastructure host not found (InstanceId=3f2f1475-fad9-425e-91b4-e3d9a63f1d27)
We thought we were royally screwed at this point because we expected backups would not run, however the appliance did run the backups that it knew about from the configuration restore and as those backups run the VB&R server gradually received the information. So VMs moved from orphaned to disk section as they were backed up, and backup chains were maintained. However in this state with the sync between VB&R and proxy broken we're hardly in an ideal position. We raised a ticket and got the expected reply that we were on an unsupported AOS version 6.8.0.5. This weekend should see us upgrading to 7.0.0.0 or 7.0.0.5 to finally get on a supported version and hopefully either a resync of the proxy will work or a re-creation/restore of it will.
In the meantime we're limping along with 1500 VM backups working by a miracle.
We did the manual removal and re-creation of the proxy appliance and it ended up failing in the same place, right at the end:
>Failed to synchronize jobs: Infrastructure host not found (InstanceId=3f2f1475-fad9-425e-91b4-e3d9a63f1d27)
We thought we were royally screwed at this point because we expected backups would not run, however the appliance did run the backups that it knew about from the configuration restore and as those backups run the VB&R server gradually received the information. So VMs moved from orphaned to disk section as they were backed up, and backup chains were maintained. However in this state with the sync between VB&R and proxy broken we're hardly in an ideal position. We raised a ticket and got the expected reply that we were on an unsupported AOS version 6.8.0.5. This weekend should see us upgrading to 7.0.0.0 or 7.0.0.5 to finally get on a supported version and hopefully either a resync of the proxy will work or a re-creation/restore of it will.
In the meantime we're limping along with 1500 VM backups working by a miracle.
Statistics: Posted by Amarokada — Jan 24, 2025 10:33 am
