Veeam Backup & Replication • Re: veeam logs and support?

Hi, our Customer Support is not a part of R&D so this will not be an authoritative answer.

However I don't expect efficient and fast support will be possible without providing the entire log bundle as initial log analysis is fully automated. Honestly it's hard to say how support process will even look like without this first essential step and with individual log files provided one by one on request... each support issue will likely be taking forever to resolve.

But I'm talking technical issues requiring troubleshooting of course, not basic questions about product.

Thanks

Statistics: Posted by Gostev — Dec 15, 2024 10:25 am

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