Really feeling let down by support, raised a ticket 10 days ago and got one email from someone saying that a technical resource will be assigned to the ticket.
From that point, every couple of days I received an automated emails trying to close the ticket due to "no input from me" so I replied each time and even logged on and added notes directly to be sure.
Last Friday, I've escalated online and got a manager to ask questions but again no one assigned to it, nor a response of any sorts.
Case # 07485263
From that point, every couple of days I received an automated emails trying to close the ticket due to "no input from me" so I replied each time and even logged on and added notes directly to be sure.
Last Friday, I've escalated online and got a manager to ask questions but again no one assigned to it, nor a response of any sorts.
Case # 07485263
Statistics: Posted by AVavav — Nov 12, 2024 8:28 am
