Thank you. I found your case number.
Updating from 7a to v8 should have presented options to automatically install PostgreSQL and NATS. It seems something went wrong during the update process. Our customer support team will continue the investigation with you.
I'm missing the setup logs in your case. Please provide these logs located at:
- C:\ProgramData\Veeam\Backup365\Logs\Setup
Not providing logs when creating a case may delay the initial processing of your case.
Best regards,
Fabian
Updating from 7a to v8 should have presented options to automatically install PostgreSQL and NATS. It seems something went wrong during the update process. Our customer support team will continue the investigation with you.
I'm missing the setup logs in your case. Please provide these logs located at:
- C:\ProgramData\Veeam\Backup365\Logs\Setup
Not providing logs when creating a case may delay the initial processing of your case.
Best regards,
Fabian
Statistics: Posted by Mildur — Oct 24, 2024 8:16 am
