Hi James, welcome to the forums.
Thank you for including the case number as requested; I can see there has been a bit of research done already and the configuration database was already uploaded, so I think allow the Support Team a bit of time to determine the next steps for the case.
That it's throwing a UUID like this makes me suspect something just got linked incorrectly in the configuration database, so not sure there is much for you to do right now, but let's wait for Support to report back with further information.
Thank you for including the case number as requested; I can see there has been a bit of research done already and the configuration database was already uploaded, so I think allow the Support Team a bit of time to determine the next steps for the case.
That it's throwing a UUID like this makes me suspect something just got linked incorrectly in the configuration database, so not sure there is much for you to do right now, but let's wait for Support to report back with further information.
Statistics: Posted by david.domask — May 09, 2024 3:32 pm
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