Hey Mike,
Got it, I definitely would open a Support Case as advised and let Support take a look; as noted, the call to retire is made by the drive alerts sent, so something likely isn't great here.
I can't tell precisely what the job will do as it's not clear what the full error was here; my guess is that the Tape Job considered that tape invalid and does not consider the restore points on the previous tape but I'm just guessing. You can check the tape properties by right-clicking on the tape in the UI and see if the restore points show there, and also under Backups > Tape on the Home tab of VBR.
Open a Support Case and share the case number here, and let's see what the Support team tells.
Got it, I definitely would open a Support Case as advised and let Support take a look; as noted, the call to retire is made by the drive alerts sent, so something likely isn't great here.
I can't tell precisely what the job will do as it's not clear what the full error was here; my guess is that the Tape Job considered that tape invalid and does not consider the restore points on the previous tape but I'm just guessing. You can check the tape properties by right-clicking on the tape in the UI and see if the restore points show there, and also under Backups > Tape on the Home tab of VBR.
Open a Support Case and share the case number here, and let's see what the Support team tells.
Statistics: Posted by david.domask — Apr 19, 2024 7:58 am
